Privacy Policy

**Privacy Policy**

At Grandeur Gala Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grandeurgala.com or use our services.

### 1. Information We Collect

We may collect and process the following types of personal data:

- **Personal Identification Information:** Name, email address, phone number, and address.

- **Payment Information:** Credit card details and billing address (processed securely by our payment processor).

- **Usage Data:** Information on how you use our website, including your IP address, browser type, and pages visited.

### 2. Purpose of Data Collection

We collect your personal data for the following purposes:

- To provide and maintain our services.

- To process your transactions and manage your orders.

- To communicate with you, including sending you updates and marketing information (with your consent).

- To improve our website and services through analysis of usage data.

- To comply with legal obligations.

### 3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- **Consent:** When you provide your consent for us to process your data.

- **Contractual Necessity:** When processing is necessary for the performance of a contract with you.

- **Legal Obligation:** When we need to comply with a legal obligation.

### 4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

- **Service Providers:** Third-party companies that assist us in providing our services, such as payment processors and shipping providers, under strict confidentiality agreements.

- **Legal Authorities:** If required by law or to protect our rights.

### 5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure.

### 6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it and to comply with legal obligations.

### 7. Your Rights

You have the following rights under GDPR:

- The right to access your personal data.

- The right to rectify inaccurate data.

- The right to erase your personal data (the “right to be forgotten”).

- The right to restrict processing.

- The right to data portability.

- The right to withdraw consent at any time.

To exercise these rights, please contact us using the information provided below.

### 8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

### 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Grandeur Gala Ltd    

payment@grandeurgala.com  

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